1. If I have some technical problem, how can you help us to solve it?
A:Detailed descriptions, photos, or videos will help our technician analyze the problem and give a solution accordingly.
2. Can I get the machine locally?
A: Our warehouses are all over the world, including Africa, America and Europe. Tell me where you are from and we will provide the most convenient pickup method.
3. What payment methods are supported?
A: Payment method is T/T or LC, Cash, etc.Some warehouses allow local cash payment
4. Once there is something that needs to be replaced, what can I do?
A: We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back the broken ones. We suggest that users order spare parts packages for long time maintenance and fast replacement.
5: Do you offer warranty?
A: One-year warranty, lifetime technical service